15:16, Friday, 09.10.2015
ქართული English

Web Portal on Human Rights in Georgia

Advanced Search

Lawsuit Against Fees for Yet to Be Launched Emergency Call Center

A Tbilisi-based legal advocacy group has filed a lawsuit to the court demanding scrapping government’s decision ordering to charge phone users for a service, which is not yet running.

Starting from January, 2012 fixed line and mobile phone operators charge their individual clients with 20 tetri (about USD 0.12) and organizations with 50 tetri (about USD 0.3) monthly as a tariff paid to the planned emergency call center run by the Ministry of Interior.

A single emergency phone number, 112, is planned to be launched this spring, but according to the government’s December 27, 2011 decree fixed line and mobile phone operators are charging clients from January. In case of mobile phone subscribers, the tariff does not apply to those who use mobile phone services worth of no more than GEL 5 monthly.

Citing data received under the freedom of information act from the Interior Ministry, the Georgian Young Lawyers’ Association (GYLA), the Tbilisi-based legal advocacy group, said that total fee collected in January-February, 2012 for yet to be launched 112 service reached GEL 1.4 million (about USD 857,000).

GYLA says in a statement on April 3, that practice of charging phone users for a service, which is not yet launched, is unlawful and constitutes to violation of consumer rights.

“GYLA has filed a lawsuit to the Tbilisi City Court, demanding to annul part of the governmental order number 489, which sets January 1, 2012 as the order’s enforcement date,” the group said in the statement.

GYLA also said that in its lawsuit the group was demanding to refund fees already paid by phone uses for yet to be launched 112 service.


Print Send to Friend Send to Facebook Tweet This
Leave your comment
Your name:
Your comment:

Security code: Code
What are your expectations on separation of the Security Service from MIA?
Early detection and elimination of threats Weakening of MIA and increased threats Intensification of surveillance on citizens Increased political persecution I find it hard to answer this question


Fragile Peace in Balkans
After a long and complicated preparation period, on July 30, we landed in Sarajevo. Despite scary landing caused by bad weather conditions, I
Hungry Commission Members and Commission Chairpersons Angry with Observers in Batumi
Seal without Carve and Voter with Two Names in Guria


What happened to Dream of Justice Revival?
“Miscarriages of justice“– we use this term to characterize the problems existing in the system of Georgian judiciary during ex-president Mikheil Saakashvili’s governance. 
Triggers of Prisoners’ Mass Protests
Autumn Fly

Copyright © 2004 - 2015 HRIDC